diff --git a/lib/core/api.dart b/lib/core/api.dart
index e526210..053be97 100644
--- a/lib/core/api.dart
+++ b/lib/core/api.dart
@@ -22,8 +22,8 @@ abstract class Api {
   Future<ShopDetail> shopDetail(int shopId, DateTime date);
   Future<List<Shop>> activeShops();
   Future<Shop> createShop(String name, String code);
-  Future<void> renameShop(int shopId, String name); 
-  Future<void> setShopActive(int shopId, bool active); 
+  Future<void> renameShop(int shopId, String name);
+  Future<void> setShopActive(int shopId, bool active);
 
   Future<List<Order>> orders(DateTime date);
   Future<Order> order(int orderId);
@@ -31,8 +31,8 @@ abstract class Api {
   Future<void> removeLine(int orderId, String ending);
   Future<void> cancelOrder(int orderId);
 
-  Future<List<AppUser>> users(); 
-  Future<AppUser> user(int id); 
+  Future<List<AppUser>> users();
+  Future<AppUser> user(int id);
   Future<AppUser> createUser({
     required String username,
     String? phone,
@@ -46,8 +46,8 @@ abstract class Api {
     bool clearPhone = false,
     String? password,
     bool? active,
-    bool? sendResults, 
+    bool? sendResults,
   });
   Future<void> setUserShops(int id, List<int> shopIds);
-  Future<void> deleteUser(int id); 
+  Future<void> deleteUser(int id);
 }
diff --git a/lib/core/models.dart b/lib/core/models.dart
index e8d48e7..d3696b7 100644
--- a/lib/core/models.dart
+++ b/lib/core/models.dart
@@ -13,7 +13,7 @@ class AppUser {
 
   final int id;
   final String username;
-  final String? phone; 
+  final String? phone;
   final bool isAdmin;
   final bool active;
   final List<int> shopIds;
@@ -53,17 +53,18 @@ class DrawInfo {
   });
 
   final DateTime date;
-  final String? scheme; 
-  final String? code; 
+  final String? scheme;
+  final String? code;
   final bool published;
-  final bool hasWin; 
+  final bool hasWin;
   String get label => published ? '$scheme · $code' : 'No result yet';
 }
+
 class PrizeHit {
   const PrizeHit({required this.tier, required this.amount});
 
   final int tier;
-  final int amount; 
+  final int amount;
 }
 
 class EndingQty {
diff --git a/lib/core/providers.dart b/lib/core/providers.dart
index 2ba2de1..41e94cb 100644
--- a/lib/core/providers.dart
+++ b/lib/core/providers.dart
@@ -32,11 +32,12 @@ class SessionNotifier extends Notifier<AppUser?> {
   Future<void> login(String username, String password) async {
     final api = ref.read(apiProvider);
     final u = await api.login(username, password);
-    state = u;
     try {
       ref.read(selectedDateProvider.notifier).set(await api.latestDrawDate());
-    } on ApiException {// ignore: empty_catches
+    } on ApiException {
+      // ignore: empty_catches
     }
+    state = u;
   }
 
   Future<void> logout() async {
diff --git a/lib/core/theme.dart b/lib/core/theme.dart
index f328a1b..5645a12 100644
--- a/lib/core/theme.dart
+++ b/lib/core/theme.dart
@@ -34,6 +34,7 @@ class C {
   static const shadowNav = Color(0x14101B33);
   static const disabled = Color(0xFFF0EEE8);
   static const fieldDisabled = Color(0xFFEFEDE6);
+  static const skeleton = Color(0xFFECE8DF); 
 }
 
 /// Width breakpoints, measured on the window, not the device.
diff --git a/lib/features/auth/login_screen.dart b/lib/features/auth/login_screen.dart
index f38a57a..f68dcd0 100644
--- a/lib/features/auth/login_screen.dart
+++ b/lib/features/auth/login_screen.dart
@@ -125,12 +125,7 @@ class _LoginScreenState extends ConsumerState<LoginScreen> {
                     top: Radius.circular(R.hero),
                   ),
                 ),
-                padding: const EdgeInsets.fromLTRB(
-                  S.s24,
-                  S.s28,
-                  S.s24,
-                  S.s24,
-                ),
+                padding: const EdgeInsets.fromLTRB(S.s24, S.s28, S.s24, S.s24),
                 alignment: Alignment.topCenter,
                 child: ConstrainedBox(
                   constraints: const BoxConstraints(maxWidth: 420),
diff --git a/lib/features/orders/orders_screen.dart b/lib/features/orders/orders_screen.dart
index 6845df4..75c9acf 100644
--- a/lib/features/orders/orders_screen.dart
+++ b/lib/features/orders/orders_screen.dart
@@ -16,15 +16,19 @@ class OrdersScreen extends ConsumerStatefulWidget {
 }
 
 class _OrdersScreenState extends ConsumerState<OrdersScreen> {
-  String? _code; 
+  String? _code;
 
   @override
   Widget build(BuildContext context) {
     final date = ref.watch(selectedDateProvider);
     final orders = ref.watch(ordersProvider(date));
+    Future<void> refresh() => refreshData(context, ref, ordersProvider(date));
     return Column(
       children: [
-        const ScreenHeader(title: 'Orders'),
+        ScreenHeader(
+          title: 'Orders',
+          trailing: isWide(context) ? RefreshButton(onRefresh: refresh) : null,
+        ),
         const PagePad(
           top: S.s4,
           child: Align(
@@ -33,77 +37,100 @@ class _OrdersScreenState extends ConsumerState<OrdersScreen> {
           ),
         ),
         Expanded(
-          child: asyncView(orders, (all) {
-            final codes = <String>{for (final o in all) o.shop.code}.toList()
-              ..sort();
-            final active = codes.contains(_code) ? _code : null;
-            final list = active == null
-                ? all
-                : all.where((o) => o.shop.code == active).toList();
-            final tickets = list.fold(0, (a, o) => a + o.tickets);
-            return PageList(
+          child: RefreshableView(
+            value: orders,
+            onRefresh: refresh,
+            skeleton: const SkeletonList(
               top: S.s14,
               children: [
-                if (codes.length > 1)
-                  SizedBox(
-                    height: 38,
-                    child: ListView(
-                      scrollDirection: Axis.horizontal,
+                Padding(
+                  padding: EdgeInsets.fromLTRB(S.s2, S.s18, S.s2, S.s10),
+                  child: SizedBox(
+                    height: 18,
+                    child: Row(
                       children: [
-                        _chip(
-                          'All',
-                          active == null,
-                          () => setState(() => _code = null),
-                        ),
-                        for (final c in codes)
+                        Bone(width: 180, height: 14),
+                        Spacer(),
+                        Bone(width: 110, height: 10),
+                      ],
+                    ),
+                  ),
+                ),
+                TileGridBone(),
+              ],
+            ),
+            builder: (all) {
+              final codes = <String>{for (final o in all) o.shop.code}.toList()
+                ..sort();
+              final active = codes.contains(_code) ? _code : null;
+              final list = active == null
+                  ? all
+                  : all.where((o) => o.shop.code == active).toList();
+              final tickets = list.fold(0, (a, o) => a + o.tickets);
+              return PageList(
+                top: S.s14,
+                children: [
+                  if (codes.length > 1)
+                    SizedBox(
+                      height: 38,
+                      child: ListView(
+                        scrollDirection: Axis.horizontal,
+                        children: [
                           _chip(
-                            c,
-                            active == c,
-                            () => setState(() => _code = c),
+                            'All',
+                            active == null,
+                            () => setState(() => _code = null),
+                          ),
+                          for (final c in codes)
+                            _chip(
+                              c,
+                              active == c,
+                              () => setState(() => _code = c),
+                            ),
+                        ],
+                      ),
+                    ),
+                  if (list.isEmpty)
+                    const EmptyState(
+                      icon: Icons.receipt_long_outlined,
+                      title: 'No orders for this date',
+                      body:
+                          'Orders received via WhatsApp will appear here. Select another date to view earlier orders.',
+                    )
+                  else ...[
+                    Padding(
+                      padding: const EdgeInsets.fromLTRB(
+                        S.s2,
+                        S.s18,
+                        S.s2,
+                        S.s10,
+                      ),
+                      child: Row(
+                        children: [
+                          Expanded(
+                            child: Text(dateLong(date), style: ts(15, w: w7)),
+                          ),
+                          Text(
+                            '${plural(list.length, 'order')} · ${plural(tickets, 'ticket')}',
+                            style: ts(12, c: C.muted),
+                          ),
+                        ],
+                      ),
+                    ),
+                    CardGrid(
+                      children: [
+                        for (final o in list)
+                          OrderCard(
+                            order: o,
+                            onTap: () => context.push('/orders/${o.id}'),
                           ),
                       ],
                     ),
-                  ),
-                if (list.isEmpty)
-                  const EmptyState(
-                    icon: Icons.receipt_long_outlined,
-                    title: 'No orders for this date',
-                    body:
-                        'Orders received via WhatsApp will appear here. Select another date to view earlier orders.',
-                  )
-                else ...[
-                  Padding(
-                    padding: const EdgeInsets.fromLTRB(
-                      S.s2,
-                      S.s18,
-                      S.s2,
-                      S.s10,
-                    ),
-                    child: Row(
-                      children: [
-                        Expanded(
-                          child: Text(dateLong(date), style: ts(15, w: w7)),
-                        ),
-                        Text(
-                          '${plural(list.length, 'order')} · ${plural(tickets, 'ticket')}',
-                          style: ts(12, c: C.muted),
-                        ),
-                      ],
-                    ),
-                  ),
-                  CardGrid(
-                    children: [
-                      for (final o in list)
-                        OrderCard(
-                          order: o,
-                          onTap: () => context.push('/orders/${o.id}'),
-                        ),
-                    ],
-                  ),
+                  ],
                 ],
-              ],
-            );
-          }, retry: () => ref.invalidate(ordersProvider(date))),
+              );
+            },
+          ),
         ),
       ],
     );
diff --git a/lib/features/results/calendar_picker.dart b/lib/features/results/calendar_picker.dart
index a126e20..86d453e 100644
--- a/lib/features/results/calendar_picker.dart
+++ b/lib/features/results/calendar_picker.dart
@@ -159,17 +159,16 @@ class _CalendarPickerState extends ConsumerState<_CalendarPicker> {
     final today = dateOnly(ref.read(apiProvider).now);
     final days = ref.watch(monthProvider((_month.year, _month.month)));
     final byDay = <int, DrawInfo>{
-      for (final d in days.asData?.value ?? const <DrawInfo>[]) d.date.day: d,
+      for (final d in days.value ?? const <DrawInfo>[]) d.date.day: d,
     };
     final pickedInfo = ref
         .watch(monthProvider((_picked.year, _picked.month)))
-        .asData
-        ?.value
-        .where((d) => sameDay(d.date, _picked))
+        .value
+        ?.where((d) => sameDay(d.date, _picked))
         .firstOrNull;
 
     final first = DateTime(_month.year, _month.month);
-    final lead = first.weekday - 1; 
+    final lead = first.weekday - 1;
     final count = DateTime(_month.year, _month.month + 1, 0).day;
     final rows = ((lead + count) / 7).ceil();
 
diff --git a/lib/features/results/results_screen.dart b/lib/features/results/results_screen.dart
index e3b25c1..89a37bf 100644
--- a/lib/features/results/results_screen.dart
+++ b/lib/features/results/results_screen.dart
@@ -17,6 +17,7 @@ class ResultsScreen extends ConsumerWidget {
   Widget build(BuildContext context, WidgetRef ref) {
     final date = ref.watch(selectedDateProvider);
     final res = ref.watch(resultsProvider(date));
+    Future<void> refresh() => refreshData(context, ref, resultsProvider(date));
     return Column(
       children: [
         ScreenHeader(
@@ -24,6 +25,10 @@ class ResultsScreen extends ConsumerWidget {
           trailing: Row(
             mainAxisSize: MainAxisSize.min,
             children: [
+              if (isWide(context)) ...[
+                RefreshButton(onRefresh: refresh),
+                const SizedBox(width: S.s10),
+              ],
               Builder(
                 builder: (anchor) => RoundIcon(
                   Icons.calendar_month_rounded,
@@ -44,10 +49,11 @@ class ResultsScreen extends ConsumerWidget {
           ),
         ),
         Expanded(
-          child: asyncView(
-            res,
-            (r) => _Body(results: r, date: date),
-            retry: () => ref.invalidate(resultsProvider(date)),
+          child: RefreshableView(
+            value: res,
+            onRefresh: refresh,
+            skeleton: _Loading(date: date),
+            builder: (r) => _Body(results: r, date: date),
           ),
         ),
       ],
@@ -55,47 +61,147 @@ class ResultsScreen extends ConsumerWidget {
   }
 }
 
-class _Body extends ConsumerWidget {
+class _DrawRow extends ConsumerWidget {
+  const _DrawRow({required this.date, required this.info});
+  final DateTime date;
+  final Widget info;
+
+  @override
+  Widget build(BuildContext context, WidgetRef ref) {
+    final n = ref.read(selectedDateProvider.notifier);
+    return Row(
+      children: [
+        Expanded(child: info),
+        RoundIcon(
+          Icons.chevron_left_rounded,
+          label: 'Previous draw',
+          size: 40,
+          onTap: () => n.set(addDays(date, -1)),
+        ),
+        const SizedBox(width: S.s8),
+        RoundIcon(
+          Icons.chevron_right_rounded,
+          label: 'Next draw',
+          size: 40,
+          onTap: () => n.set(addDays(date, 1)),
+        ),
+      ],
+    );
+  }
+}
+
+/// Skeleton of the Results page.
+class _Loading extends StatelessWidget {
+  const _Loading({required this.date});
+  final DateTime date;
+
+  @override
+  Widget build(BuildContext context) {
+    const onNavy = C.onNavy8;
+    Widget line(double h, Bone bone) => SizedBox(
+      height: h,
+      child: Align(alignment: Alignment.centerLeft, child: bone),
+    );
+    Widget stat() => SrsCard(
+      child: Column(
+        crossAxisAlignment: CrossAxisAlignment.start,
+        children: [
+          line(16, const Bone(width: 72, height: 10)),
+          const SizedBox(height: S.s8),
+          line(30, const Bone(width: 96, height: 22)),
+        ],
+      ),
+    );
+    return PageList(
+      children: [
+        _DrawRow(
+          date: date,
+          info: Skeleton(
+            announce: false,
+            child: Column(
+              crossAxisAlignment: CrossAxisAlignment.start,
+              children: [
+                line(22, const Bone(width: 120, height: 14)),
+                const SizedBox(height: S.s2),
+                line(18, const Bone(width: 180, height: 10)),
+              ],
+            ),
+          ),
+        ),
+        const SizedBox(height: S.s16),
+        Skeleton(
+          child: Column(
+            crossAxisAlignment: CrossAxisAlignment.stretch,
+            children: [
+              _HeroRow(
+                hero: NavyCard(
+                  child: Column(
+                    crossAxisAlignment: CrossAxisAlignment.start,
+                    children: [
+                      line(
+                        15,
+                        const Bone(width: 90, height: 10, color: onNavy),
+                      ),
+                      const SizedBox(height: S.s10),
+                      line(
+                        58,
+                        const Bone(
+                          width: 200,
+                          height: 38,
+                          radius: R.md,
+                          color: onNavy,
+                        ),
+                      ),
+                      const SizedBox(height: S.s10),
+                      line(
+                        18,
+                        const Bone(width: 170, height: 10, color: onNavy),
+                      ),
+                    ],
+                  ),
+                ),
+                stats: [stat(), stat()],
+              ),
+              const Padding(
+                padding: EdgeInsets.fromLTRB(S.s2, S.s22, S.s2, S.s10),
+                child: SizedBox(
+                  height: 21,
+                  child: Align(
+                    alignment: Alignment.centerLeft,
+                    child: Bone(width: 64, height: 14),
+                  ),
+                ),
+              ),
+              const TileGridBone(count: 4),
+            ],
+          ),
+        ),
+      ],
+    );
+  }
+}
+
+class _Body extends StatelessWidget {
   const _Body({required this.results, required this.date});
   final DrawResults results;
   final DateTime date;
 
   @override
-  Widget build(BuildContext context, WidgetRef ref) {
+  Widget build(BuildContext context) {
     final r = results;
     final d = r.draw;
-    final n = ref.read(selectedDateProvider.notifier);
     return PageList(
       children: [
-        Row(
-          children: [
-            Expanded(
-              child: Column(
-                crossAxisAlignment: CrossAxisAlignment.start,
-                children: [
-                  Text(d.label, style: ts(16, w: w7)),
-                  const SizedBox(height: S.s2),
-                  Text(
-                    '${dateLong(d.date)} · 3:00 PM',
-                    style: ts(13, c: C.muted),
-                  ),
-                ],
-              ),
-            ),
-            RoundIcon(
-              Icons.chevron_left_rounded,
-              label: 'Previous draw',
-              size: 40,
-              onTap: () => n.set(addDays(date, -1)),
-            ),
-            const SizedBox(width: S.s8),
-            RoundIcon(
-              Icons.chevron_right_rounded,
-              label: 'Next draw',
-              size: 40,
-              onTap: () => n.set(addDays(date, 1)),
-            ),
-          ],
+        _DrawRow(
+          date: date,
+          info: Column(
+            crossAxisAlignment: CrossAxisAlignment.start,
+            children: [
+              Text(d.label, style: ts(16, w: w7)),
+              const SizedBox(height: S.s2),
+              Text('${dateLong(d.date)} · 3:00 PM', style: ts(13, c: C.muted)),
+            ],
+          ),
         ),
         const SizedBox(height: S.s16),
         if (d.published) ..._published(context, r) else ..._notOut(context, r),
diff --git a/lib/features/shops/shops_screen.dart b/lib/features/shops/shops_screen.dart
index 22fec23..a3c6437 100644
--- a/lib/features/shops/shops_screen.dart
+++ b/lib/features/shops/shops_screen.dart
@@ -24,7 +24,9 @@ class _ShopsScreenState extends ConsumerState<ShopsScreen> {
     final date = ref.watch(selectedDateProvider);
     final isAdmin = ref.watch(sessionProvider)?.isAdmin ?? false;
     final shops = ref.watch(shopsProvider(date));
-    final count = shops.asData?.value.where((s) => s.shop.active).length;
+    final count = shops.value?.where((s) => s.shop.active).length;
+    Future<void> refresh() => refreshData(context, ref, shopsProvider(date));
+    final wide = isWide(context);
 
     return Column(
       children: [
@@ -33,9 +35,21 @@ class _ShopsScreenState extends ConsumerState<ShopsScreen> {
           subtitle: count == null
               ? null
               : '${plural(count, 'shop')} · ${dateShort(date)}',
-          trailing: isAdmin
-              ? SmallButton('Add shop', onTap: () => showShopSheet(context))
-              : null,
+          subtitleLoading: shops.isLoading,
+          trailing: !wide && !isAdmin
+              ? null
+              : Row(
+                  mainAxisSize: MainAxisSize.min,
+                  children: [
+                    if (wide) RefreshButton(onRefresh: refresh),
+                    if (wide && isAdmin) const SizedBox(width: S.s10),
+                    if (isAdmin)
+                      SmallButton(
+                        'Add shop',
+                        onTap: () => showShopSheet(context),
+                      ),
+                  ],
+                ),
         ),
         PagePad(
           top: S.s4,
@@ -48,39 +62,48 @@ class _ShopsScreenState extends ConsumerState<ShopsScreen> {
           ),
         ),
         Expanded(
-          child: asyncView(shops, (list) {
-            final f = list
-                .where(
-                  (s) =>
-                      _q.isEmpty ||
-                      s.shop.name.toLowerCase().contains(_q) ||
-                      s.shop.code.toLowerCase().contains(_q),
-                )
-                .toList();
-            if (f.isEmpty) {
-              return ListView(
+          child: RefreshableView(
+            value: shops,
+            onRefresh: refresh,
+            skeleton: const SkeletonList(
+              top: S.s8,
+              children: [TileGridBone(figure: false)],
+            ),
+            builder: (list) {
+              final f = list
+                  .where(
+                    (s) =>
+                        _q.isEmpty ||
+                        s.shop.name.toLowerCase().contains(_q) ||
+                        s.shop.code.toLowerCase().contains(_q),
+                  )
+                  .toList();
+              if (f.isEmpty) {
+                return ListView(
+                  physics: const AlwaysScrollableScrollPhysics(),
+                  children: [
+                    EmptyState(
+                      icon: Icons.storefront_outlined,
+                      title: list.isEmpty
+                          ? 'No shops yet'
+                          : 'No results for “$_q”',
+                      body: list.isEmpty
+                          ? (isAdmin
+                                ? 'Add a shop to get started.'
+                                : 'No shops are assigned to your account. Contact your administrator.')
+                          : null,
+                    ),
+                  ],
+                );
+              }
+              return PageList(
+                top: S.s8,
                 children: [
-                  EmptyState(
-                    icon: Icons.storefront_outlined,
-                    title: list.isEmpty
-                        ? 'No shops yet'
-                        : 'No results for “$_q”',
-                    body: list.isEmpty
-                        ? (isAdmin
-                              ? 'Add a shop to get started.'
-                              : 'No shops are assigned to your account. Contact your administrator.')
-                        : null,
-                  ),
+                  CardGrid(children: [for (final s in f) _ShopTile(s: s)]),
                 ],
               );
-            }
-            return PageList(
-              top: S.s8,
-              children: [
-                CardGrid(children: [for (final s in f) _ShopTile(s: s)]),
-              ],
-            );
-          }, retry: () => ref.invalidate(shopsProvider(date))),
+            },
+          ),
         ),
       ],
     );
diff --git a/lib/features/users/user_detail_screen.dart b/lib/features/users/user_detail_screen.dart
index f94f321..cccab58 100644
--- a/lib/features/users/user_detail_screen.dart
+++ b/lib/features/users/user_detail_screen.dart
@@ -19,7 +19,7 @@ class UserDetailScreen extends ConsumerWidget {
   Widget build(BuildContext context, WidgetRef ref) {
     final user = ref.watch(userProvider(userId));
     final shops =
-        ref.watch(activeShopsProvider).asData?.value ?? const <Shop>[];
+        ref.watch(activeShopsProvider).value ?? const <Shop>[];
     return Scaffold(
       body: SafeArea(
         child: asyncView(
@@ -366,7 +366,9 @@ class _ToggleRow extends StatelessWidget {
             crossAxisAlignment: CrossAxisAlignment.start,
             children: [
               // The switch carries the name for screen readers.
-              ExcludeSemantics(child: Text(title, style: ts(15, w: w6))),
+              ExcludeSemantics(
+                child: Text(title, style: ts(15, w: w6)),
+              ),
               const SizedBox(height: S.s2),
               Text(description, style: ts(12, c: C.muted, h: 1.35)),
               if (status != null) ...[const SizedBox(height: S.s4), status!],
diff --git a/lib/features/users/users_screen.dart b/lib/features/users/users_screen.dart
index c4aa4a4..8f0cbd6 100644
--- a/lib/features/users/users_screen.dart
+++ b/lib/features/users/users_screen.dart
@@ -31,11 +31,11 @@ class _UsersScreenState extends ConsumerState<UsersScreen> {
   @override
   Widget build(BuildContext context) {
     final users = ref.watch(usersProvider);
-    final shops =
-        ref.watch(activeShopsProvider).asData?.value ?? const <Shop>[];
+    final shops = ref.watch(activeShopsProvider).value ?? const <Shop>[];
     final byId = {for (final s in shops) s.id: s};
-    final list = users.asData?.value;
+    final list = users.value;
     final off = list?.where((u) => !u.active).length ?? 0;
+    Future<void> refresh() => refreshData(context, ref, usersProvider);
 
     return Column(
       children: [
@@ -46,68 +46,232 @@ class _UsersScreenState extends ConsumerState<UsersScreen> {
               : off == 0
               ? plural(list.length, 'user')
               : '${plural(list.length, 'user')}, $off inactive',
-          trailing: SmallButton(
-            'Add user',
-            onTap: () => context.push('/users/new'),
+          subtitleLoading: users.isLoading,
+          trailing: Row(
+            mainAxisSize: MainAxisSize.min,
+            children: [
+              if (isWide(context)) ...[
+                RefreshButton(onRefresh: refresh),
+                const SizedBox(width: S.s10),
+              ],
+              SmallButton('Add user', onTap: () => context.push('/users/new')),
+            ],
           ),
         ),
         Expanded(
-          child: asyncView(users, (all) {
-            final counts = {
-              _Filter.all: all.length,
-              _Filter.active: all.where((u) => u.active).length,
-              _Filter.off: all.where((u) => !u.active).length,
-            };
-            final shown =
-                all
-                    .where(_keep)
-                    .where(
-                      (u) =>
-                          _q.isEmpty ||
-                          u.username.toLowerCase().contains(_q) ||
-                          (u.phone ?? '').contains(_q),
+          child: RefreshableView(
+            value: users,
+            onRefresh: refresh,
+            skeleton: const _Loading(),
+            builder: (all) {
+              final counts = {
+                _Filter.all: all.length,
+                _Filter.active: all.where((u) => u.active).length,
+                _Filter.off: all.where((u) => !u.active).length,
+              };
+              final shown =
+                  all
+                      .where(_keep)
+                      .where(
+                        (u) =>
+                            _q.isEmpty ||
+                            u.username.toLowerCase().contains(_q) ||
+                            (u.phone ?? '').contains(_q),
+                      )
+                      .toList()
+                    // Inactive accounts last.
+                    ..sort((a, b) {
+                      final r = (a.active ? 0 : 1).compareTo(b.active ? 0 : 1);
+                      return r != 0 ? r : a.username.compareTo(b.username);
+                    });
+              return PageList(
+                top: S.s4,
+                children: [
+                  _Toolbar(
+                    filter: _filter,
+                    counts: counts,
+                    onFilter: (f) => setState(() => _filter = f),
+                    onSearch: (v) =>
+                        setState(() => _q = v.trim().toLowerCase()),
+                  ),
+                  const SizedBox(height: S.s14),
+                  if (shown.isEmpty)
+                    SrsCard(
+                      child: EmptyState(
+                        icon: Icons.person_search_rounded,
+                        title: _q.isNotEmpty
+                            ? 'No one matches “$_q”'
+                            : 'No one here',
+                        body: _filter == _Filter.off
+                            ? 'Every user can sign in.'
+                            : all.isEmpty
+                            ? 'Add a user to let them sign in and see their shops.'
+                            : 'Try another filter, or add a user.',
+                      ),
                     )
-                    .toList()
-                  // Inactive accounts last.
-                  ..sort((a, b) {
-                    final r = (a.active ? 0 : 1).compareTo(b.active ? 0 : 1);
-                    return r != 0 ? r : a.username.compareTo(b.username);
-                  });
-            return PageList(
-              top: S.s4,
-              children: [
-                _Toolbar(
-                  filter: _filter,
-                  counts: counts,
-                  onFilter: (f) => setState(() => _filter = f),
-                  onSearch: (v) => setState(() => _q = v.trim().toLowerCase()),
-                ),
-                const SizedBox(height: S.s14),
-                if (shown.isEmpty)
-                  SrsCard(
-                    child: EmptyState(
-                      icon: Icons.person_search_rounded,
-                      title: _q.isNotEmpty
-                          ? 'No one matches “$_q”'
-                          : 'No one here',
-                      body: _filter == _Filter.off
-                          ? 'Every user can sign in.'
-                          : all.isEmpty
-                          ? 'Add a user to let them sign in and see their shops.'
-                          : 'Try another filter, or add a user.',
-                    ),
-                  )
-                else
-                  _Roster(users: shown, shops: byId),
-              ],
-            );
-          }, retry: () => ref.invalidate(usersProvider)),
+                  else
+                    _Roster(users: shown, shops: byId),
+                ],
+              );
+            },
+          ),
         ),
       ],
     );
   }
 }
 
+class _Loading extends StatelessWidget {
+  const _Loading();
+
+  static const _names = [0.5, 0.36, 0.58, 0.42, 0.52, 0.32];
+
+  @override
+  Widget build(BuildContext context) {
+    final search = Container(
+      height: 48,
+      decoration: BoxDecoration(
+        color: Colors.white,
+        borderRadius: BorderRadius.circular(R.input),
+        border: Border.all(color: C.border),
+      ),
+      padding: const EdgeInsets.symmetric(horizontal: S.s14),
+      alignment: Alignment.centerLeft,
+      child: const Bone(width: 150, height: 10),
+    );
+    const chips = Row(
+      mainAxisSize: MainAxisSize.min,
+      children: [
+        Bone(width: 66, height: 38, radius: R.pill),
+        SizedBox(width: S.s8),
+        Bone(width: 92, height: 38, radius: R.pill),
+        SizedBox(width: S.s8),
+        Bone(width: 104, height: 38, radius: R.pill),
+      ],
+    );
+    return SkeletonList(
+      children: [
+        LayoutBuilder(
+          builder: (context, c) => c.maxWidth < 760
+              ? Column(
+                  children: [
+                    search,
+                    const SizedBox(height: S.s12),
+                    chips,
+                  ],
+                )
+              : Row(
+                  children: [
+                    const Expanded(child: chips),
+                    const SizedBox(width: S.s16),
+                    SizedBox(width: 320, child: search),
+                  ],
+                ),
+        ),
+        const SizedBox(height: S.s14),
+        LayoutBuilder(
+          builder: (context, c) {
+            final wide = c.maxWidth >= 720;
+            return SrsCard(
+              padding: EdgeInsets.zero,
+              child: Column(
+                children: [
+                  if (wide)
+                    const Padding(
+                      padding: EdgeInsets.fromLTRB(S.s20, S.s14, S.s20, S.s12),
+                      child: SizedBox(
+                        height: 18,
+                        child: Align(
+                          alignment: Alignment.centerLeft,
+                          child: Bone(width: 44, height: 10),
+                        ),
+                      ),
+                    ),
+                  for (var i = 0; i < _names.length; i++) ...[
+                    if (i > 0 || wide)
+                      const Divider(height: 1, color: C.border),
+                    _row(wide, _names[i]),
+                  ],
+                ],
+              ),
+            );
+          },
+        ),
+      ],
+    );
+  }
+
+  static Widget _line(double h, Widget bone) => SizedBox(
+    height: h,
+    child: Align(alignment: Alignment.centerLeft, child: bone),
+  );
+
+  Widget _row(bool wide, double name) {
+    final who = Row(
+      children: [
+        const SizedBox(
+          width: 44,
+          height: 44,
+          child: Align(
+            alignment: Alignment.topLeft,
+            child: Bone(width: 42, height: 42, radius: 42 * 0.3),
+          ),
+        ),
+        const SizedBox(width: S.s12),
+        Expanded(
+          child: Column(
+            crossAxisAlignment: CrossAxisAlignment.start,
+            children: [
+              _line(20, Bone(factor: wide ? name + 0.2 : name, height: 14)),
+              if (!wide) ...[
+                const SizedBox(height: S.s4),
+                _line(16, const Bone(width: 110, height: 10)),
+                const SizedBox(height: S.s8),
+                _line(28, const Bone(width: 86, height: 24, radius: R.sm)),
+              ],
+            ],
+          ),
+        ),
+      ],
+    );
+    return Padding(
+      padding: EdgeInsets.symmetric(
+        horizontal: wide ? S.s20 : S.s14,
+        vertical: S.s12,
+      ),
+      child: wide
+          ? Row(
+              children: [
+                Expanded(flex: 3, child: who),
+                const SizedBox(
+                  width: _phoneCol,
+                  child: Align(
+                    alignment: Alignment.centerLeft,
+                    child: Bone(width: 104, height: 11),
+                  ),
+                ),
+                const Expanded(
+                  flex: 3,
+                  child: Align(
+                    alignment: Alignment.centerLeft,
+                    child: Bone(width: 96, height: 18, radius: R.pill),
+                  ),
+                ),
+                const SizedBox(
+                  width: _statusCol,
+                  child: Align(
+                    alignment: Alignment.centerLeft,
+                    child: Bone(width: 60, height: 11),
+                  ),
+                ),
+                const SizedBox(width: 28),
+              ],
+            )
+          : who,
+    );
+  }
+}
+
 class _Toolbar extends StatelessWidget {
   const _Toolbar({
     required this.filter,
diff --git a/lib/widgets/ui.dart b/lib/widgets/ui.dart
index 25ed052..69b8bef 100644
--- a/lib/widgets/ui.dart
+++ b/lib/widgets/ui.dart
@@ -1,6 +1,9 @@
+import 'dart:async';
+
 import 'package:flutter/material.dart';
 import 'package:flutter/services.dart';
 import 'package:flutter_riverpod/flutter_riverpod.dart';
+import 'package:flutter_riverpod/misc.dart' show ProviderListenable;
 import 'package:go_router/go_router.dart';
 
 import '../core/format.dart';
@@ -125,6 +128,7 @@ class PageList extends StatelessWidget {
     builder: (context, c) {
       final g = pageGutter(c.maxWidth, maxWidth);
       return ListView(
+        physics: const AlwaysScrollableScrollPhysics(),
         padding: EdgeInsets.fromLTRB(g, top, g, bottom),
         children: children,
       );
@@ -662,10 +666,12 @@ class ScreenHeader extends StatelessWidget {
     this.trailing,
     this.back = false,
     this.subtitle,
+    this.subtitleLoading = false,
     this.maxWidth = Bp.pageMax,
   });
   final String title;
   final String? subtitle;
+  final bool subtitleLoading;
   final Widget? trailing;
   final bool back;
 
@@ -712,6 +718,20 @@ class ScreenHeader extends StatelessWidget {
               Padding(
                 padding: const EdgeInsets.only(top: S.s2),
                 child: Text(subtitle!, style: ts(13, c: C.muted)),
+              )
+            else if (subtitleLoading)
+              const Padding(
+                padding: EdgeInsets.only(top: S.s2),
+                child: SizedBox(
+                  height: 16,
+                  child: Align(
+                    alignment: Alignment.centerLeft,
+                    child: Skeleton(
+                      announce: false,
+                      child: Bone(width: 120, height: 10),
+                    ),
+                  ),
+                ),
               ),
           ],
         ),
@@ -846,35 +866,361 @@ Widget asyncView<T>(
       ),
     ),
     error: (e, _) => Center(
-      child: Padding(
-        padding: const EdgeInsets.all(S.s28),
-        child: Column(
-          mainAxisSize: MainAxisSize.min,
-          children: [
-            const Icon(Icons.cloud_off_rounded, size: 36, color: C.muted),
-            const SizedBox(height: S.s12),
-            Text(
-              e is Exception ? e.toString() : 'Something went wrong.',
-              textAlign: TextAlign.center,
-              style: ts(14, c: C.muted),
+      child: _LoadError(error: e, retry: retry),
+    ),
+  );
+}
+
+class _LoadError extends StatelessWidget {
+  const _LoadError({required this.error, this.retry});
+  final Object error;
+  final VoidCallback? retry;
+
+  @override
+  Widget build(BuildContext context) => Padding(
+    padding: const EdgeInsets.all(S.s28),
+    child: Column(
+      mainAxisSize: MainAxisSize.min,
+      children: [
+        const Icon(Icons.cloud_off_rounded, size: 36, color: C.muted),
+        const SizedBox(height: S.s12),
+        Text(
+          error is Exception ? error.toString() : 'Something went wrong.',
+          textAlign: TextAlign.center,
+          style: ts(14, c: C.muted),
+        ),
+        if (retry != null) ...[
+          const SizedBox(height: S.s14),
+          TextButton(
+            onPressed: retry,
+            child: Text(
+              'Retry',
+              style: ts(14, w: w6, c: C.navy),
             ),
-            if (retry != null) ...[
-              const SizedBox(height: S.s14),
-              TextButton(
-                onPressed: retry,
-                child: Text(
-                  'Retry',
-                  style: ts(14, w: w6, c: C.navy),
-                ),
+          ),
+        ],
+      ],
+    ),
+  );
+}
+
+Future<void> refreshData(
+  BuildContext context,
+  WidgetRef ref,
+  ProviderListenable<AsyncValue<Object?>> screen,
+) async {
+  ref.read(dataVersionProvider.notifier).bump();
+  final before = ref.read(screen).error;
+  final done = Completer<bool>();
+  void finish(bool ok) {
+    if (!done.isCompleted) done.complete(ok);
+  }
+
+  final sub = ref.listenManual(
+    screen,
+    (_, next) {
+      if (next.hasError && !identical(next.error, before)) {
+        finish(false);
+      } else if (!next.isLoading) {
+        finish(!next.hasError);
+      }
+    },
+    onError: (e, _) {
+      if (!identical(e, before)) finish(false);
+    },
+  );
+  if (!ref.read(screen).isLoading) done.complete(true);
+  final ok = await done.future.timeout(
+    const Duration(seconds: 15),
+    onTimeout: () => false,
+  );
+  sub.close();
+  if (!ok && context.mounted && ref.read(screen).hasValue) {
+    toast(context, "Couldn't refresh. Check your connection and try again.");
+  }
+}
+
+class RefreshableView<T> extends StatefulWidget {
+  const RefreshableView({
+    super.key,
+    required this.value,
+    required this.builder,
+    required this.skeleton,
+    required this.onRefresh,
+  });
+  final AsyncValue<T> value;
+  final Widget Function(T data) builder;
+
+  final Widget skeleton;
+  final Future<void> Function() onRefresh;
+
+  @override
+  State<RefreshableView<T>> createState() => _RefreshableViewState<T>();
+}
+
+class _RefreshableViewState<T> extends State<RefreshableView<T>> {
+  bool _pulling = false;
+  bool _retrying = false;
+
+  Future<void> _pull() async {
+    setState(() => _pulling = true);
+    try {
+      await widget.onRefresh();
+    } finally {
+      if (mounted) setState(() => _pulling = false);
+    }
+  }
+
+  Future<void> _retry() async {
+    setState(() => _retrying = true);
+    try {
+      await widget.onRefresh();
+    } finally {
+      if (mounted) setState(() => _retrying = false);
+    }
+  }
+
+  @override
+  Widget build(BuildContext context) {
+    final v = widget.value;
+    final Widget body;
+    if (v.hasValue) {
+      body = KeyedSubtree(
+        key: const ValueKey('data'),
+        child: widget.builder(v.requireValue),
+      );
+    } else if (v.hasError && !_retrying) {
+      body = LayoutBuilder(
+        key: const ValueKey('error'),
+        builder: (context, c) => ListView(
+          physics: const AlwaysScrollableScrollPhysics(),
+          children: [
+            SizedBox(
+              height: c.maxHeight,
+              child: Center(
+                child: _LoadError(error: v.error!, retry: _retry),
               ),
-            ],
+            ),
           ],
         ),
+      );
+    } else {
+      body = KeyedSubtree(
+        key: const ValueKey('loading'),
+        child: widget.skeleton,
+      );
+    }
+    final still = MediaQuery.disableAnimationsOf(context);
+    return Stack(
+      children: [
+        Positioned.fill(
+          child: RefreshIndicator(
+            onRefresh: _pull,
+            color: C.navy,
+            backgroundColor: Colors.white,
+            child: AnimatedSwitcher(
+              duration: still
+                  ? Duration.zero
+                  : const Duration(milliseconds: 150),
+              layoutBuilder: (current, previous) => Stack(
+                fit: StackFit.expand,
+                children: [...previous, ?current],
+              ),
+              child: body,
+            ),
+          ),
+        ),
+        if (v.hasValue && v.isLoading && !_pulling)
+          const Positioned(
+            top: 0,
+            left: 0,
+            right: 0,
+            child: LinearProgressIndicator(
+              minHeight: 2,
+              color: C.navy,
+              backgroundColor: Colors.transparent,
+              semanticsLabel: 'Refreshing',
+            ),
+          ),
+      ],
+    );
+  }
+}
+
+class RefreshButton extends StatefulWidget {
+  const RefreshButton({super.key, required this.onRefresh});
+  final Future<void> Function() onRefresh;
+
+  @override
+  State<RefreshButton> createState() => _RefreshButtonState();
+}
+
+class _RefreshButtonState extends State<RefreshButton> {
+  bool _busy = false;
+
+  Future<void> _tap() async {
+    if (_busy) return;
+    _busy = true;
+    try {
+      await widget.onRefresh();
+    } finally {
+      _busy = false;
+    }
+  }
+
+  @override
+  Widget build(BuildContext context) =>
+      RoundIcon(Icons.refresh_rounded, label: 'Refresh', onTap: _tap);
+}
+
+class Skeleton extends StatefulWidget {
+  const Skeleton({super.key, required this.child, this.announce = true});
+  final Widget child;
+  final bool announce;
+
+  @override
+  State<Skeleton> createState() => _SkeletonState();
+}
+
+class _SkeletonState extends State<Skeleton>
+    with SingleTickerProviderStateMixin {
+  late final _c = AnimationController(
+    vsync: this,
+    duration: const Duration(milliseconds: 900),
+  );
+  late final _fade = Tween(
+    begin: 1.0,
+    end: 0.55,
+  ).animate(CurvedAnimation(parent: _c, curve: Curves.easeInOut));
+
+  @override
+  void didChangeDependencies() {
+    super.didChangeDependencies();
+    if (MediaQuery.disableAnimationsOf(context)) {
+      _c.value = 0;
+    } else if (!_c.isAnimating) {
+      _c.repeat(reverse: true);
+    }
+  }
+
+  @override
+  void dispose() {
+    _c.dispose();
+    super.dispose();
+  }
+
+  @override
+  Widget build(BuildContext context) {
+    final pulse = ExcludeSemantics(
+      child: FadeTransition(opacity: _fade, child: widget.child),
+    );
+    if (!widget.announce) return pulse;
+    return Semantics(
+      container: true,
+      label: 'Loading',
+      liveRegion: true,
+      child: pulse,
+    );
+  }
+}
+
+class SkeletonList extends StatelessWidget {
+  const SkeletonList({super.key, required this.children, this.top = S.s4});
+  final List<Widget> children;
+  final double top;
+
+  @override
+  Widget build(BuildContext context) => Skeleton(
+    child: PageList(top: top, children: children),
+  );
+}
+
+class Bone extends StatelessWidget {
+  const Bone({
+    super.key,
+    this.width,
+    this.factor,
+    this.height = 12,
+    this.radius = R.sm,
+    this.color = C.skeleton,
+  });
+  final double? width, factor;
+  final double height, radius;
+  final Color color;
+
+  @override
+  Widget build(BuildContext context) {
+    final box = Container(
+      width: width,
+      height: height,
+      decoration: BoxDecoration(
+        color: color,
+        borderRadius: BorderRadius.circular(radius),
       ),
+    );
+    if (factor == null) return box;
+    return FractionallySizedBox(
+      alignment: Alignment.centerLeft,
+      widthFactor: factor,
+      child: box,
+    );
+  }
+}
+
+class TileCardBone extends StatelessWidget {
+  const TileCardBone({super.key, this.figure = true, this.nameFactor = 0.62});
+  final bool figure;
+  final double nameFactor;
+
+  @override
+  Widget build(BuildContext context) => SrsCard(
+    padding: const EdgeInsets.all(S.s14),
+    child: Row(
+      children: [
+        const Bone(width: 46, height: 46, radius: 46 * 0.3),
+        const SizedBox(width: S.s14),
+        Expanded(
+          child: Column(
+            crossAxisAlignment: CrossAxisAlignment.start,
+            children: [
+              Bone(factor: nameFactor, height: 14),
+              const SizedBox(height: S.s10),
+              const Bone(factor: 0.4, height: 10),
+            ],
+          ),
+        ),
+        if (figure) ...[
+          const SizedBox(width: S.s8),
+          const Column(
+            crossAxisAlignment: CrossAxisAlignment.end,
+            children: [
+              Bone(width: 40, height: 16),
+              SizedBox(height: S.s6),
+              Bone(width: 30, height: 8),
+            ],
+          ),
+        ],
+      ],
     ),
   );
 }
 
+class TileGridBone extends StatelessWidget {
+  const TileGridBone({super.key, this.count = 6, this.figure = true});
+  final int count;
+  final bool figure;
+
+  static const _names = [0.62, 0.48, 0.7, 0.55, 0.66, 0.5];
+
+  @override
+  Widget build(BuildContext context) => CardGrid(
+    children: [
+      for (var i = 0; i < count; i++)
+        TileCardBone(figure: figure, nameFactor: _names[i % _names.length]),
+    ],
+  );
+}
+
 // ------------------------------------------------------ sheets & dialogs
 
 Future<T?> showSheet<T>(
diff --git a/test/app_test.dart b/test/app_test.dart
index 4cb41a2..a083f08 100644
--- a/test/app_test.dart
+++ b/test/app_test.dart
@@ -5,20 +5,22 @@ import 'package:srs_app/app.dart';
 import 'support/fake_api.dart';
 import 'package:srs_app/core/providers.dart';
 
-Future<void> boot(WidgetTester t) async {
-  t.view.physicalSize = const Size(430 * 2, 900 * 2);
+Future<FakeApi> boot(WidgetTester t, {double width = 430}) async {
+  final api = FakeApi();
+  t.view.physicalSize = Size(width * 2, 900 * 2);
   t.view.devicePixelRatio = 2;
   addTearDown(t.view.reset);
   await t.pumpWidget(
     ProviderScope(
       overrides: [
-        apiProvider.overrideWithValue(FakeApi()),
+        apiProvider.overrideWithValue(api),
         startDateProvider.overrideWithValue(DateTime(2026, 10, 16)),
       ],
       child: const SrsApp(),
     ),
   );
   await t.pumpAndSettle();
+  return api;
 }
 
 Future<void> signIn(WidgetTester t, String u, String p) async {
@@ -147,4 +149,96 @@ void main() {
     );
     expect(t.widget<Switch>(find.byType(Switch).last).onChanged, isNull);
   });
+
+  group('loading and refresh', () {
+    testWidgets('a new date shows a skeleton until its results arrive', (
+      t,
+    ) async {
+      await boot(t);
+      await signIn(t, 'owner', 'admin123');
+      await t.tap(find.byTooltip('Previous draw'));
+      await t.pump();
+      await t.pump(const Duration(milliseconds: 50));
+      expect(find.bySemanticsLabel('Loading'), findsOneWidget);
+      // The draw buttons stay usable while the draw loads.
+      expect(find.byTooltip('Next draw'), findsWidgets);
+      await t.pumpAndSettle();
+      expect(find.bySemanticsLabel('Loading'), findsNothing);
+    });
+
+    testWidgets('pulling down reloads results and keeps them on screen', (
+      t,
+    ) async {
+      final api = await boot(t);
+      await signIn(t, 'owner', 'admin123');
+      final before = api.resultsCalls;
+      await t.fling(find.text('₹7,700'), const Offset(0, 400), 1000);
+      await t.pump();
+      await t.pump(const Duration(milliseconds: 50));
+      expect(find.text('₹7,700'), findsOneWidget);
+      expect(find.bySemanticsLabel('Loading'), findsNothing);
+      await t.pumpAndSettle();
+      expect(api.resultsCalls, before + 1);
+      expect(find.text('₹7,700'), findsOneWidget);
+    });
+
+    testWidgets('a failed pull keeps the data and says so quickly', (t) async {
+      final api = await boot(t);
+      await signIn(t, 'owner', 'admin123');
+      api.failResults = true;
+      await t.fling(find.text('₹7,700'), const Offset(0, 400), 1000);
+      await t.pump();
+      await t.pump(const Duration(seconds: 1));
+      // One frame for the error to reach listeners, one for the toast.
+      await t.pump();
+      await t.pump(const Duration(milliseconds: 300));
+      expect(
+        find.text("Couldn't refresh. Check your connection and try again."),
+        findsOneWidget,
+      );
+      expect(find.text('₹7,700'), findsOneWidget);
+      api.failResults = false;
+      await t.pumpAndSettle(const Duration(seconds: 1));
+    });
+
+    testWidgets('a failed first load shows Retry, which shows the skeleton', (
+      t,
+    ) async {
+      final api = await boot(t);
+      await signIn(t, 'owner', 'admin123');
+      api.failResults = true;
+      await t.tap(find.byTooltip('Previous draw'));
+      await t.pump();
+      await t.pump(const Duration(seconds: 1));
+      expect(find.text('Unable to reach the server.'), findsOneWidget);
+
+      api.failResults = false;
+      await t.tap(find.text('Retry'));
+      await t.pump();
+      await t.pump(const Duration(milliseconds: 50));
+      expect(find.text('Retry'), findsNothing);
+      await t.pumpAndSettle();
+      expect(find.text('Unable to reach the server.'), findsNothing);
+      expect(find.text('Retry'), findsNothing);
+    });
+
+    testWidgets('Refresh button shows on wide windows only, and reloads', (
+      t,
+    ) async {
+      final api = await boot(t, width: 1280);
+      await signIn(t, 'owner', 'admin123');
+      final before = api.resultsCalls;
+      await t.tap(find.byTooltip('Refresh'));
+      await t.pump();
+      await t.pump(const Duration(milliseconds: 50));
+      expect(find.bySemanticsLabel('Refreshing'), findsOneWidget);
+      await t.pumpAndSettle();
+      expect(api.resultsCalls, before + 1);
+      expect(find.bySemanticsLabel('Refreshing'), findsNothing);
+
+      t.view.physicalSize = const Size(430 * 2, 900 * 2);
+      await t.pumpAndSettle();
+      expect(find.byTooltip('Refresh'), findsNothing);
+    });
+  });
 }
diff --git a/test/support/fake_api.dart b/test/support/fake_api.dart
index d20831a..3bd050d 100644
--- a/test/support/fake_api.dart
+++ b/test/support/fake_api.dart
@@ -47,6 +47,12 @@ class _O {
 /// (SK-74, Fri 16 Oct 2026). Used only by the tests; never shipped in the app.
 /// Results are computed on read (orders x prizes), as srs-api does.
 class FakeApi implements Api {
+  /// How many times results were fetched, for refresh tests.
+  int resultsCalls = 0;
+
+  /// When true, results fail as if the network were down.
+  bool failResults = false;
+
   FakeApi() {
     _seed();
   }
@@ -453,7 +459,9 @@ class FakeApi implements Api {
 
   @override
   Future<DrawResults> results(DateTime date) async {
+    resultsCalls++;
     await _t();
+    if (failResults) throw ApiException('Unable to reach the server.');
     final d = dateOnly(date);
     final scope = _scope();
     final rows = <ShopResult>[];